FAQs Archive - Page 4 of 5 - Advanced Pain Institute

Q: Do I need a referral?

It depends on your insurance plan. Please check with your insurer or our staff.

Q: How do I book an appointment?

Call us at (972) 866-4246 or use our online scheduling portal ( link here ).

Q: Where are you located?

Medical City Lewisville, off Main St. and I‑35. Enter the hospital lobby, take the elevators on the right to the second floor.

Q: Who are your physicians?

Dr. Eric Anderson and Dr. John Broadnax. View bios .

Q: Experience what makes Advanced Pain Institute different:

We’re proud to be one of the few pain management practices near Carrollton, Texas, offering extended office hours to provide more flexibility and better fit our patients' busy schedules. Our focus on high-quality care is reflected in the positive outcomes we achieve. While we recognize that every individual’s journey is unique, most of our patients experience meaningful relief and noticeable improvements in their quality of life. We believe that open and consistent communication is key to successful care. Whether collaborating with referring providers or working closely with our patients, we prioritize clear communication to improve outcomes and reduce the chance of misunderstandings. With our personalized care model, patients spend more dedicated time with our physicians. This allows us to answer questions thoroughly, explain conditions in a way that’s easy to understand, and guide patients step-by-step through their treatment plans—helping them feel confident and supported throughout the process. When it comes to medication, we take a thoughtful and responsible approach. While we’re mindful of the opioid epidemic, we also understand that opioids can be helpful for certain patients when used carefully. Our goal is to create safe, effective medication strategies tailored to meet each patient’s long-term needs.