Appointment Information

Appointment Information

Pain comes in many forms. Our physicians evaluate each person and their conditions as an individual, without a cookie-cutter approach. For your first visit, you should arrive 30 minutes early unless you have filled out your new patient forms ahead of time, in which case 15 minutes early will suffice. Please bring any imaging study CDs or reports that you have, as well as your picture ID and insurance cards. If you have been under the care of another doctor, we may ask your permission to transfer some of your records.You may plan for an evaluation that day, with any recommended procedures being scheduled to follow.

Frequently Asked Questions

If you are being seen by one of our providers for the first time

Please arrive 30 minutes early to ensure that you have adequate time to complete our new patient intake paperwork. If you prefer, you can download, print, and complete this paperwork prior to your visit, using this link. If you bring your completed paperwork with you, please arrive 15 minutes prior to your scheduled appointment time. Don’t forget to bring your insurance cards, picture ID, and any prior imaging you have had on CD.

For procedures when should I arrive

Please arrive one hour before your scheduled procedure time. It takes time to prepare for your procedure including check-in, changing, blood work, and IVs. We want your experience to be as pleasant as possible, safe, and for you not be rushed.

How long will it take for my preauthorization?

Insurance companies have their own requirements and process for authorization, it can be hard to predict how long your authorization will take. Some only take a few days, while others can take weeks for your insurance company to approve. In certain cases, patients can significantly expedite their authorization by contacting their insurance provider directly. You can always check on the status of your authorization request by calling us at 972-866-4246.

What kind of treatments do you offer?

Our doctors focus on advanced interventional pain techniques, so our office can treat nearly any kind of pain. You can count on a thorough examination, and your doctor will recommend the treatment option that he or she believes will best treat your condition.

To see a list of treatments, please view our list of traditional, as well as cutting-edge procedures, we offer to our patients. You will find a complete list of procedures, pain information, and a whole lot more.

What is your policy on prescribing narcotics?

Patients who are prescribed narcotic medications for their condition will be required to undergo a psychologic evaluation, urine drug testing, and sign an agreement demonstrating understanding and informed consent for the use of controlled substances. Advanced Pain Institute of Texas will not fill prescriptions earlier than the indicated refill date due. Failure to take medication in accordance with the prescription may be regarded as non-compliance, and may result in no further narcotic prescribing for that patient.

How do I get my medication prescription refilled?

You may contact our office and leave a message for the medical assistant. Please allow our staff 2 business days to handle your prescription refill request. Prescriptions are not filled on Fridays, weekends, or holidays. You are responsible for planning for your refills. Please do not make multiple requests for refills.

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